Autori
Tubaro, Paola
Casilli, Antonio A.

Titolo
Micro-work, artificial intelligence and the automotive industry
Periodico
Economia e politica industriale
Anno: 2019 - Volume: 46 - Fascicolo: 3 - Pagina iniziale: 333 - Pagina finale: 345

This paper delves into the human factors in the 'back-office' of artificial intelligence and of its data-intensive algorithmic underpinnings. We show that the production of AI is a labor-intensive process, which particularly needs the little-qualified, inconspicuous and low-paid contribution of “micro-workers” who annotate, tag, label, correct and sort the data that help to train and test smart solutions. We illustrate these ideas in the high-profile case of the automotive industry, one of the largest clients of digital data-related micro-working services, notably for the development of autonomous and connected cars. This case demonstrates how micro-work has a place in long supply chains, where tech companies compete with more traditional industry players. Our analysis indicates that the need for micro-work is not a transitory, but a structural one, bound to accompany the further development of the sector; and that its provision involves workers in different geographical and linguistic areas, requiring the joint study of multiple platforms operating at both global and local levels.



SICI: 0391-2078(2019)46:3<333:MAIATA>2.0.ZU;2-6

Esportazione dati in Refworks (solo per utenti abilitati)

Biblioteche ACNP che possiedono il periodico